FAQ

 

Q1：How can I get the price?
We will offer you the best quote after we get the product specifications such as material, size, shape, color, quantity, surface finishing, etc.
Q2：How can we get a sample to check quality? Free or any charges?
Yes, you can get free sample if we have in stock.If the sample needs to be customized, it should be paid for the sample.
Q3：Can you design for me?
Sure,we can do that we have a profesional for years. just tell me your ideas and we will help to carry out ideas into perfect products.
Q4：What about the lead time for the sample mass production?
1.1-2 days if we have sample in stock, 3-5 days for the newly produced sample.
2.8-15 days for the big order.
Q5：What is your terms of delivery?
We accept EXW,FOB,CIF etc.You can choose one terms which is the most convenient or cost effective for you.
Q6：How can you guarantee your quality?
1.Normally we will send you a sample to confirm everything first.
2.We will make the big order exactly the same as you request.
3.The order can be also placed through alibaba trade assurance, it can guarantee the quality and delivery, if it has quality
disrepency,Alibaba will help you and return the money to you.
Q7：What format design file you want for printing?
1.We will It is best if you can supply your artwork as PDFor AI,CDR format file.
2.However if this is not possible,our in-house designer can make the artwork.
Q8：What shipping method can i choose? How about the shipping time?
1.For small order, by express like DHL,UPS,TNT FedEx etc, about 3-7days.
2.For big order, by air about 7-12 days, by sea about 15-35 days.